Toggle navigation
1579 W. Big Beaver Rd. Suite B6Troy, MI 48084(248) 649-2868
  • Home
  • Team
  • Patient Information
    • Patient Education
    • Dental Glossary
    • FAQ
  • New Patients
  • Office
    • Office Tour
  • Services
  • Contact Us
    • Notice of Privacy Practices
    • Terms of Use

COVID-19 Update

6/1/2020

Dear Valued Patients:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. Per Governor Whitmer, we are pleased to announce that our office will re-open on June 1st, 2020.

While many things have changed, one thing has remained the same: our commitment to your safety.  Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep our patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment that have been made to better protect your health. In addition to the staff wearing additional personal protective equipment (PPE) such as face shields, special facemasks (N95 masks), gowns and hair coverings, we have implemented the following policies to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • Patients should come alone for appointments (except where necessary for interpreters, guardians of minors, and others needing assistance). It is safest to only have those receiving dental treatment in the dental operatory. 
  • We ask that each patient bring their own facemask/face covering to the dental office and wear it before and after treatment. 
  • Patients are asked to please wait in their car and call the office upon arrival. You will be notified when to come into the office.
  • Upon entry, a staff member will scan your temperature with a touchless thermometer. Patients with a temperature of greater than 100.4 degrees Fahrenheit will not be treated at that time. The patient will be referred to a medical provider for further evaluation. 
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • Each patient will also use a pre-procedure mouth rinse before beginning any sort of dental procedure.
  • Due to the increase in staff’s personal protective equipment, the office temperature will likely be cooler than normal. Please consider bringing a light jacket. 
  • Please practice social distancing in the lobby and at the front desk when checking out.
  • Our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients, allowing greater time in between patients for thorough disinfection and to reduce the number of patients in the office at a given time

The above measures will be posted at the office as well. We are grateful for your understanding and patience with these additional measures to keep you, and every patient, safe in our office.

We understand there are many of you who have fallen behind on routine dental care during our office closure. Please be patient as we work diligently to reschedule a large number of patients all at once. Our goal is to accommodate everyone in a timely manner.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 248-649-2868.  

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Drs. Ellen and Philip O’Niel and the team of O’Niel Family Dentistry

Learn More

  • General Dentistry
  • Teeth Whitening
  • Dental Implants
  • Fillings

Patient Education

Patient Education
  • Educational Videos
  • Cosmetic & General Dentistry
    • Cosmetic Tooth Bonding
    • Crowns & Bridgework
    • Fillings
    • Gummy Smiles
    • Inlays & Onlays
    • Mouthguards for Adults
    • Mouthguards for Children
    • Nitrous Oxide
    • Porcelain Veneers
    • Removable Dentures
    • Smile Makeover
    • Snoring & Sleep Apnea
    • Teeth Whitening
    • TMD
    • Tooth-Colored Fillings
    • Tooth Contouring & Reshaping
    • Tooth Decay Prevention
    • Tooth Wear
  • Emergency Care
    • Gum Injuries
    • Orthodontic Emergencies
    • Tooth Pain
    • Traumatic Dental Injuries
  • Endodontics
    • Combined Root Canal & Gum Problems
    • Cracked Teeth
    • Root Canal Retreatment
    • Root Canal Surgery (Apicoectomy)
    • Root Canal Treatment
    • Root Canal Treatment FAQs
    • Root Canal Treatment for Children
    • Tooth Sensitivity
    • Whitening Traumatized Teeth
  • Implant Dentistry
    • Bone Grafting
    • Dental Implants FAQs
    • Fixed Dentures
    • Hidden Consequences of Losing Teeth
    • Top Reasons to Choose Dental Implants
  • Oral Health
    • Aging & Dental Health
    • Antibiotic Premedication for Dental Treatments
    • Bad Breath
    • Blood Pressure Medications & Your Gums
    • Diabetes & Oral Health
    • Dry Mouth
    • Eating Disorders & Oral Health
    • Fluoride
    • Geographic Tongue
    • Nutrition & Oral Health
    • Oral Cancer
    • Oral Piercings
    • Osteoporosis & Oral Health
    • Pregnancy, Hormones & Oral Health
    • Preventive Dentistry
    • Professional Teeth Cleanings
    • Stress & Oral Habits
  • Oral Hygiene
    • How To Brush
    • How To Floss
    • Interdental Cleaning Devices
    • Mouthrinses
    • Oral Hygiene for Kids
    • Toothpaste
  • Oral Surgery
    • Blood Thinners & Dental Procedures
    • Bone Grafting
    • Extractions
    • Headaches & Migraines
    • Oral Cancer Screening
    • Oral Diagnosis and Biopsies
    • Sedation Dentistry
    • Wisdom Teeth
  • Orthodontics
    • Adolescent Orthodontic Care
    • Adult Orthodontic Treatment
    • Brushing & Flossing with Braces
    • Early Orthodontic Treatment
    • Invisalign for Adults
    • Invisalign for Teens
    • Post-Orthodontic Care
    • Types of Braces
    • Orthodontic Emergencies
    • Orthodontics & Dental Hygiene
    • Your First Orthodontic Appointment
  • Pediatric Dentistry
    • Age One Dental Visit
    • Fluoride & Your Child
    • Pregnancy & Your Child's Developing Teeth
    • Sealants
    • Space Maintainers
    • Teething
    • Thumb Sucking
  • Periodontal Therapy
    • Cosmetic Gum Surgery
    • Gum Grafting
    • Loose Teeth & Bite Problems
    • Non-Surgical Periodontal Treatment
    • Oral Systemic Connection
    • Periodontal (Gum) Disease
    • Periodontal Flap Surgery
    • Professional Teeth Cleanings
    • Ultrasonic Cleanings
  • Technology
    • Air Abrasion
    • Anesthesia Wand
    • Cone Beam CT Imaging
    • Digital Dental Impressions
    • Digital X-Rays
    • Intra-Oral Camera
    • Laser Decay Diagnosis
    • Laser Dentistry
    • Same-Day Crowns (CAD/CAM)

Our Location

1579 W. Big Beaver Rd.
Suite B6
Troy, MI 48084
(248) 649-2868

Map & directions

About Dr. Philip D. O'Niel III

Dr.O'Niel has been practicing dentistry for over thirty years. He received his Doctor of Dental Surgery degree from the University of Michigan, School of Dentistry. Dr. O'Niel also holds a B.A. in chemistry from Albion College. 
More about Dr. O'Niel

Dentist - Troy, O'Niel Family Dentistry, 1579 W. Big Beaver Rd., Troy, MI 48084 (248) 649-2868

  • Home
  • Staff
  • Office
  • Services
  • New Patients
  • Patient Education
  • Contact Us
  • Dental Web Design Copyright © MH Sub I, LLC dba Officite
  • Disclaimer
  • Patient Privacy
  • Site Map
  • Notice of Nondiscrimination